Frequently Asked Questions

Q. What color is the hardware on the suspenders?

A. All the clips and sliders on the suspenders are silver (nickel plated).

Q. What do the back of the suspenders look like?

A. It is a fixed X back, see picture:

IMG_6421

Q. I don’t see a print that I want, can you do a custom order for me.

A. Definitely! You can find more information about custom orders here

Q. I’m not sure about the color of your print, can I order a swatch?

A. Yes, please do! You can order your swatch HERE.

Q. Are the bow ties & suspenders adjustable?

A. Yes. The bow ties have 4” of adjustable length (via velcro that fastens in the back) and are available in 3 different sizes:
              Small 0 - 2T
              Medium 2T - 5T
              Large 5T – 10/12 year olds
      The suspenders are also very adjustable and have sliders in the front. There are 4 different sizes available:
             Extra Small 0 - 9 months
             Small 9 mo – 2T
             Medium 2T – 5T
             large 5T – 5’ tall boy (up to 10-12 year olds on average)

Q. Can I do a rush order?

A. Our items are made to order and ship within 3-5 days. We offer two rush order options:
               1. Rush order = Additional $4/items, ships within 48 hours of orders placed before 8pm MST
               2. Overnight rush order = Additional $6/item, ships within 24 hours of orders placed before 8pm MST

Email us if you’d like to do a rush order and we can send you an invoice or set up a reserved listing for the additional charges.

Q. Do you offer shipping upgrades?

A. Yes we do. Normally we ship via first class mail (delivered in 2-5 business days after shipped). You can upgrade to priority shipping for $6 total, delivered in 2-3 business days after shipped. Or you can upgrade to express shipping for $20 total shipping, delivered in 1-2 business days guaranteed. Email us if you’d like to upgrade shipping and we can send you an invoice or set up a reserved listing on etsy. (U.S. delivery prices, email for international prices).

Q. Do you offer discounts on large orders?

A. We have a bulk order discount for orders of 5+ bow tie & suspender sets (10+ items). Email us if you would like to place a large order and we’ll give you more details depending on how many you’d like to order.

Q. Do you have any specials or coupons right now?

A. All of our promotions, coupons, specials & deals can be found on either our main page, our main etsy page, or on our facebook page (‘like’ our page to stay up-to-date!).

Q. Can I wash The Baxter Boy items?

A. Yes. For both bow ties & suspenders, it’s best to wash them with a load of cottons, then let them air dry. It’s best to lay flat, in the shape you want them to dry, particularly with the bow ties (see picture).

image

Q. The bow tie is losing it’s shape, what do you suggest?

A. You can either wash it (and follow the directions of laying flat, see above), or iron both sides flat:
reshaping

If you have any questions, please send us an email! TheBaxterBoy.BowTies (at) gmail.com